Shipping and Delivery Policy
🚚 Shipping and Delivery Policy — C SENSE
At C SENSE, we are committed to delivering your orders safely and on time. Please read our updated shipping and delivery terms below:
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📍 Shipping Areas
Domestic: We deliver across all locations in India.
International: Currently not available.
Remote Areas: Additional charges may apply.
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🕒 Processing Time
Standard Orders: 1–2 business days
Customized Items: 3–5 business days
Pre-Orders: As per product listing
Weekend Orders: Processed on next business day
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🚛 Shipping Methods & Estimated Delivery
Standard Shipping
Metro Cities: 3–5 business days
Other Cities: 5–7 business days
Rural Areas: 7–10 business days
Express Shipping
Metro Cities: 1–2 business days
Other Cities: 2–3 business days
Availability: Subject to courier partner support
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💰 Shipping Charges
Free Shipping: On orders above ₹999
Standard Shipping: ₹49 for orders below ₹999
Express Shipping: Additional ₹99
🔎 Order Tracking
Once shipped, tracking details will be sent via SMS/email
You can track your order on our website or courier partner’s portal
Get real-time delivery updates
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📦 Delivery Process
Delivery Attempts: Up to 3 attempts by courier
Failed Delivery: Package returns to warehouse
Redelivery: Additional fee may apply
Address Update: Contact us immediately for changes
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🧾 Special Instructions
Ensure someone is available during delivery hours
Carry a valid ID proof for verification
Mention landmark/flat number for smooth delivery
Fragile items are packed with extra protection
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❗ Damaged or Lost Items
Inspect package at delivery
Report any issue within 24 hours
Email us photos if package is damaged
We will arrange a free replacement or refund
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🎉 Delays & Holidays
Delivery may be delayed on national holidays
Weather issues may cause unexpected delays
You will be notified in such cases
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📞 Shipping Support
Email: csensesuport@gmail.com
Phone: +91 9973654673
WhatsApp: +91 9973654673
Support Hours: Mon–Sat | 10:00 AM – 6:00 PM
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Last Updated: 30 July 2025
Shipping policies are subject to change without notice based on courier service and national regulations.