Size Guide & FAQ

Size Guide

Find your perfect fit with our size guide. We want you to feel confident in every purchase, so please check the measurements before placing your order.


📏 How to Measure

  • Chest/Bust: Measure around the fullest part of your chest, keeping the tape horizontal.

  • Waist: Measure around your natural waistline, keeping the tape comfortably loose.

  • Hips: Measure around the fullest part of your hips (about 8 inches below your waist).

  • Length: Measure from the top of your shoulder down to where you want the garment to end.


👩 Women’s Clothing

Size Chest (inches) Waist (inches) Hips (inches)
XS 30–32 24–26 34–36
S 32–34 26–28 36–38
M 34–36 28–30 38–40
L 36–38 30–32 40–42
XL 38–40 32–34 42–44
XXL 40–42 34–36 44–46

👨 Men’s Clothing

Size Chest (inches) Waist (inches) Length (inches)
S 36–38 30–32 28
M 38–40 32–34 29
L 40–42 34–36 30
XL 42–44 36–38 31
XXL 44–46 38–40 32

👟 Footwear

Indian Size UK Size US Size EU Size
6 6 7 39
7 7 8 40
8 8 9 41
9 9 10 42
10 10 11 43
11 11 12 44

✅ Size Tips

  • When in doubt, size up for a more comfortable fit.

  • Check individual product pages for specific sizing notes.

  • Consider fabric type — stretchy materials may fit differently.

  • Between two sizes? Pick based on your fit preference (loose vs fitted).


🤝 Still Need Help?

Can’t decide your size or have questions about fit?
📩 Email us at csensesuport@gmail.com or WhatsApp at +91 99736 54673 — our team will help you find your perfect fit.

Frequently Asked Questions (FAQ)

Find answers to the most common questions about shopping with C SENSE.
Still can’t find what you’re looking for? 👉 Contact our customer service team — we’re always happy to help!


🛒 Orders & Payment

Q: How do I place an order?
A: Browse products, add items to your cart, and proceed to checkout. Enter your shipping details and payment method to confirm your order.

Q: What payment methods do you accept?
A: We accept all major credit cards, debit cards, UPI, digital wallets, and net banking. All payments are 100% secure.

Q: Can I modify or cancel my order?
A: Orders can be changed or cancelled within 2 hours of placement. After that, they move into processing and cannot be modified. Contact us immediately if you need changes.

Q: Do you offer Cash on Delivery (COD)?
A: Yes, COD is available for orders under ₹5,000 in select cities. A small COD fee may apply.


🚚 Shipping & Delivery

Q: How long does shipping take?
A:

  • Standard Shipping: 5–7 business days

  • Express Shipping: 2–3 business days

  • Same-Day Delivery: Available in select metro cities

Q: Do you offer free shipping?
A: Yes, free standard shipping on orders over ₹999. For orders below ₹999, a ₹99 fee applies.

Q: How can I track my order?
A: Once shipped, you’ll receive a tracking number via email & SMS. You can track your package on our website or the courier’s portal.

Q: What if I’m not home during delivery?
A: Our delivery partners will attempt delivery up to 3 times. If unsuccessful, the package returns to us. You can reschedule by contacting us.


🔄 Returns & Exchanges

Q: What is your return policy?
A: We offer 30-day returns on most items (must be unused, with original tags). See our Return & Refund Policy for full details.

Q: How do I return an item?
A: Contact our support team to start a return. We’ll issue a return authorization and a shipping label.

Q: When will I get my refund?
A: Refunds are processed within 5–7 business days after receiving your item. The amount reflects in your original payment method within 5–10 business days.

Q: Can I exchange for a different size?
A: Yes, exchanges are available (subject to stock). Contact us to arrange.


👕 Products & Sizing

Q: How do I find the right size?
A: Refer to our Size Guide page for detailed measurements. When in doubt, size up or ask our team for personalized advice.

Q: Are product colors accurate?
A: We try our best for accuracy, but slight variations may occur due to lighting/monitors. Not satisfied? You can return the item.

Q: Do you restock sold-out items?
A: Yes, we regularly restock popular products. Sign up for restock alerts on product pages.


👤 Account & Technical

Q: Do I need an account to shop?
A: No, you can shop as a guest. But creating an account lets you track orders, save addresses, and get exclusive offers.

Q: I forgot my password, how do I reset it?
A: Click “Forgot Password” on the login page, enter your email, and follow reset instructions sent to you.

Q: Is my personal information secure?
A: Yes! We use industry-standard encryption & security. Check our Privacy Policy for details.


📞 Contact & Support

Q: How can I contact customer service?
A: You can reach us via:
📩 Email: csensesuport@gmail.com
📞 WhatsApp: +91 99736 54673
🌐 Contact Form on our website

Q: What are your customer service hours?
A: Monday to Saturday, 10:00 AM – 6:00 PM IST.


Still have questions?
Our friendly customer service team is always here to assist you. Don’t hesitate to reach out!